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Category: Reputation Management

Home Archive by Category "Reputation Management" (Page 2)

Learn How to Generate Customer Reviews

June 17, 2014Mark van BerkelReputation Managementreputation, reviews, tips

There is little doubt that small businesses need all of the cost effective or even free marketing methods they can possibly have. This is one of the most important reasons that the customer review is so important. It is a highly effective type of review that can turn heads and…

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The Immediate Step to Take When You Find a Bad Review

June 16, 2014Mark van BerkelReputation Managementreputation, response, reviews

You are like most other business owners. You care what people say about your company. You work hard to ensure people know about it and you spend a great deal of time working towards improving your company’s reputation. That’s why, when you are looking at your company’s reviews online, you…

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Who Reads Your Customer Reviews Anyway?

May 21, 2014Mark van BerkelReputation Managementreputation, reviews, trust

Are you shocked to learn that more than 90 percent of people seek out and use customer reviews found online as a part of their decision to buy from a company? Think about that. Think about how hard it can be for your company to bring in 10 new customers….

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Online Customer Reviews Impact Local Business

May 18, 2014Mark van BerkelReputation Managementlistening, reputation, trust

There is often a disconnect when it comes to local businesses looking for customers and the Internet. Many small businesses feel that the Internet is too large and too open to be something they need to worry about. In other words, they believe that customers do not go online to…

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Impact of Customer Reviews on Your Business

May 15, 2014Mark van BerkelReputation Managementreputation, reviews

Did you know that, according to some reports, up to 90 percent of consumers say that online customer reviews matter when they are making a decision as to whether or not to buy from you? If you thought that those reviews really did not matter, think again. Many small business…

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Powerful Statistics about Customer Reviews

May 12, 2014Mark van BerkelMarketing, Reputation Managementdifferentiation, marketing, selling, study

You know about customer reviews found online. You know the importance of these reviews – they impact your business in various ways. Yet, you may not have thought about the true level of importance. When you look at some of the statistics listed below, you’ll clearly see why you need…

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Main Reason Your Home Improvement Business Marketing Is Failing

April 6, 2014Mark van BerkelReputation Managementmarketing, reputation, reviews, star rating

All types of home improvement businesses must focus on marketing. If you are not doing anything to market your business, you are not going to see it grow. You may be putting money into online and offline advertising methods. It is not about how much you are investing, though. In…

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Is Your Company Admired by Your Customers?

March 26, 2014Mark van BerkelReputation Managementbrand, loyalty, reputation, retention

There are many reasons we turn to one company or the next for services. We may respond well to ads. We may even have a loyalty to a company that we’ve “known” for years. Yet, it goes deeper than that.  It’s important to be the type of company that customers…

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Why Does Your Home Contracting Business Have a Digital Reputation?

March 8, 2014Mark van BerkelReputation Managementreputation

Home improvement businesses have long been marketed through basic ads, commercials on television, and word of mouth. In most cases, if a person wants to have work done around the home, they ask a friend who they recommend. Today, your business has a digital reputation. Even if your business doesn’t…

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How to make a link to create Google+ reviews

January 21, 2014Mark van BerkelReputation Management

Ever wonder how you could make it easier for your customers to leave a review? If you’re interested in providing a link on a website or in an email that sends the customer directly to leave a review your Google+ profile, follow the steps below. In summary you will do…

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